Refund policy
Return Policy
We want you to be completely satisfied with your purchase! If you’re not happy with your order, we’re here to help.
Returns & Exchanges
✔ Eligibility: Items must be unused, unwashed, and in their original condition with tags attached.
✔ Timeframe: Returns and exchanges are accepted within 30 days of delivery.
✔ Non-Returnable Items: Customized or final sale items cannot be returned.
How to Initiate a Return
- Contact Us: Email our support team at [your email] with your order number and reason for return.
- Approval & Instructions: If eligible, we’ll provide return instructions and a shipping address.
- Ship the Item: Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Refund/Exchange: Once received and inspected, we’ll process your refund or exchange within 5-7 business days.
Refunds
✔ Refunds will be issued to the original payment method. Processing times may vary depending on your bank.
✔ Shipping costs are non-refundable.
Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us within 7 days of delivery, and we’ll make it right at no extra cost.
For any questions, feel free to reach out to our support team at wraithfitness25@gmail.com
Thank you for shopping with Wraith Fitness!